Here you will find information about our dental practice located in Grand Forks, catering to both returning and new patients of all ages.
New Patients Welcome!
If you are looking for a new dental team in Grand Forks, please contact us. We are happy to welcome new patients and look forward to meeting you and your family!
Scheduling, Reminders & Cancellations
Automated email reminders are sent out one week prior and again one day before your appointment.
We understand that life is unpredictable; therefore, if you need to cancel or postpone your appointment, we kindly request that you give us as much notice as possible so we can reschedule.
Patient Education
Education is an important part of the care we provide at Border Country Dental. We work closely with patients to help them understand their oral health, treatment recommendations, and the steps they can take to maintain healthy smiles.
Frequently Asked Questions & Answers
Here are some common questions our patients ask about our office
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What do I need to bring to my first appointment?
Please bring along your current insurance plan details and medical history to your first appointment.
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In what kind of situation would I need X-rays?
X-rays, also known as radiographs, help our dentists detect issues that are not visible through a mirror examination of your mouth. They are valuable for viewing beneath the gum tissue and between teeth.
Using X-rays, we can observe the presence or absence of teeth (emerging teeth, missing permanent teeth, the position of wisdom teeth, and impacted teeth), cavities in their early stages, and the bone level (which often deteriorates after teeth have been lost or due to advanced gum disease).
Abscesses, cysts and calcified arteries (which can lead to a stroke) can also be seen with radiographs.
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How early should I arrive for my appointment?
Please arrive 10 to 15 minutes ahead of your appointment. This should give you plenty of time to fill out our New Patient Form.
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What hours are you open throughout the week?
Our dental office is open during the following hours:
- Monday:Closed
- Tuesday:09:30 am - 05:00 pm
- Wednesday:09:30 am - 05:00 pm
- Thursday:09:30 am - 05:00 pm
- Friday:09:30 am - 05:00 pm
- Saturday:Closed
- Sunday:Closed
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Are you taking on new patients?
Yes! We are happily welcoming new patients and their families to our dental clinic. Please contact us to book an appointment.
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Do you accept dental insurance? And how does it work?
Yes. If you have a dental insurance plan, we will take care of all the paperwork so you are reimbursed for all benefits for which you are entitled.
We can electronically submit paperwork to your insurance company on your behalf. We also send all treatment plans for pre-authorization to find out what your specific plan will cover.
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How often should I get my teeth cleaned?
Our recommendations for preventive treatment will differ based on your at-home care, the state of your mouth, the risk of cavities (caries), and your oral health habits.
We recommend that clients with existing conditions such as gum disease, untreated cavities, frequent new cavities, and root exposure should come in more often than those with healthy mouths and few restorations.
To help minimize further damage, patients who are considered 'at-risk' should see the dentist every three to four months.
For clients with healthy smiles, we recommend visiting the dentist every six months.
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What if my insurance only covers cleaning every nine months?
Insurance policies vary in coverage. The '9-month rule' pertains to how often you can have a recall exam, polishing, and fluoride treatment. This does not mean that you won't be able to have your teeth cleaned.
Cleaning refers to 'scraping', or scaling/root planing. This is the removal of the deposits and stains from your teeth to help prevent your gum tissues from becoming irritated and bleeding.
Speak to our team if you are unsure about your insurance, we may be able to help clarify your coverage for you.
Fees & Payment
We strive to provide you with accurate and thorough estimates of our fees before providing any treatment. We will never charge you more than the amount in our estimate without prior notification.
We accept payment from your insurance company, e-transfer, cash, cheque, debit, Visa, or MasterCard.
Please do not hesitate to contact us for additional information or to discuss individual financial arrangements for you and your family.
Emergencies
Please call us right away if you have a dental emergency or are experiencing pain. We will do our best to see you as soon as possible.